Scheduling
To make an appointment, call Chaya Spa at extension 3.
If calling from outside the resort, dial +62 361 975825 and ask for Chaya Spa.

Arrival Time
Please arrive at the Spa at least 15 minutes prior to your scheduled service.
This will allow you time to check-in and complete your Spa assessment.
Please note that services for late arrivals will end at the scheduled time.

Atmosphere
In order to provide our guests with a serene relaxation experience, Chaya Spa is a cell-phone and smoke-free environment. We also request that you speak quietly while in Chaya Spa.

Health and Safety
We strongly encourage you to complete the Spa assessment form prior to your treatment. Please inform your therapist if you are pregnant or have any medical conditions.

During Treatment
If you are uncomfortable in any way during your treatment, please inform your therapist. If the massage pressure is not comfortable for you, we encourage you to notify your therapist so that adjustments can be made.

Change and Cancellation
We strongly encourage you to complete the Spa assessment form prior to your treatment. Please inform your therapist if you are pregnant or have any medical conditions.